T&C's
shipping policy
I ship worldwide at present. I ship to the UK RM Signed & Tracked. Everywhere else is sent standard and does NOT include tracking. If you want tracking please pay extra for it, I do not cover international losses.
Pre-Orders orders which include Pre-Order items will be shipped once all items are available by the chosen shipping method.​
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Customers are personally responsible for any import duty/tax/vat that may be applied to an order outside of the UK. Any orders abandoned/refused by customers due these charges will be liable for all costs of shipping the order back - including the original cost of the shipping.
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Goods will be delivered to the address specified on your order. We are not responsible for incorrect shipping addresses, so please make sure we have the right address for you. If you notice an error after you have placed your order, please contact us immediately by email @darkdevilsdesigns@gmail.com. If your shipping label has already been created and paid for you will be required to cover the costs to create a new label, and if your order has already been shipped you will need to wait for the order to be returned to us and you will be responsible for the additional shipping charge.
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Return & Exchange Policy
I accept returns, contact me within 14 days of delivery and dispatch items back within 30 days of delivery.
I don't accept cancellations but please contact me if you have any problems with your order.
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Unfortunately, sometimes mistakes do happens so if your item is damaged or faulty, or your order contains an incorrect item please follow these steps:
Take a photo of the item/s clearly showing the issues, send the photos along with your order number to darkdevilsdesigns@gmail.com and a brief description of the issue if it is not clear from the photo/s.
Once I have looked over your case we will contact you to arrange a replacement or refund.
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I can't accept returns for, custom or personalised orders, perishable products (like food or flowers), digital downloads, intimate items (for health/hygiene reasons).
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
safety & privacy
This website is owned and operated by Darkdevil's Designs. The website offers users a selection of physical goods and by accessing or using this website you approve that you have read, understood, and agree to these terms. The website and all materials, such as but not limited too, software, images, videos, music, logos and all intellectual property are the exclusive property of DarkDevil's Designs. Nothing in these terms allow creation of a license and you agree not to sell, licence, modify, redistribute, copy, reproduce or create derivative works.
In order to use this website you must be at least 18 years old, or be the legal age of majority in your jurisdiction. You are not allowed to use this site if prohibited in your country or under any law regulations. When buying an item you agree that, you have read the full description before committing to buy it and commit to buy it once the checkout payment process is complete. The prices charged for services are listed on the website. We reserve the right to change displayed prices at any time.
This website and its owner take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all International & EU laws and General Data Protection Regulation (GDPR) requirements for user privacy. Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own consent. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure form to email submission process.
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You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time @darkdevilsdesigns@gmail.com.
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To the maximum extent permitted by law, Darkdevil's Designs assume no liability for any errors, mistakes, damages resulting from your access to this site and any access to servers. We reserve the right to modify these terms from time to time at out sole discretion.
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